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Frequently Asked Questions

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REGISTRATION
  • When is the deadline for Sellers to apply for participation in the 2008 CWM trade show?
  • If I am a New Seller, are there additional forms that must be completed?
  • If I have applied as a Seller, when will I learn if my application has been accepted?
  • Can Buyers bring more than one delegate?
  • Do I need to inform the CWM Secretariat of a delegate change? What is the procedure to do this?
  • Can an Additional Seller Delegate from our company attend the appointment sessions with me on the Marketplace floor?
  • Can a non-delegate attend the scheduled CWM events as a guest?

    TECHNOLOGY QUESTIONS:
  • What is the CWM Seller Virtual Display?
  • How long will our image be displayed in the Virtual Displays?
  • How do I submit my image for the Virtual Display?
  • What is a CWM Seller E-Profile?
  • When is the CWM E-Message Centre available for use?
  • Can I send e-mails to external e-mail addresses from the CWM E-Message Centre?

    APPOINTMENTS:
  • How many appointments are available in the BC and Alberta appointment sessions?
  • When can I begin to make appointment requests?
  • After the preliminary schedules are posted, can I schedule or change additional appointments?

    FAM AND ACTIVITY TOURS
  • Who can participate in the CWM FAM and Activity Tours?
  • Is participation in the FAM and Activity Tours mandatory?
  • When will the FAM Tour Brochure and Activity Tour descriptions be available?
  • How do I register for FAM and Activity Tours?
  • When will I receive confirmation of the FAM Tour(s) I have registered for?
  • When will I receive confirmation of the Activity Tour I have registered for?

    SPONSORSHIP
  • Who can be a sponsor at the CWM trade show?
  • If we are a sponsor in 2008, will we have first right of refusal at the 2009 CWM trade show?


    REGISTRATION
    When is the deadline for Sellers to apply for participation in the 2008 CWM trade show?
    The deadline for submitting an application to participate as a Seller at the 2008 CWM trade show is Friday, July 25th. Applications will not be accepted after the deadline.


    If I am a New Seller, are there additional forms that must be completed?
    All New Sellers are required to complete the New Seller Additional Information form. If you have submitted your application but have yet to complete a New Seller Additional Information form, please contact the CWM Secretariat at register@canadaswestmarketplace.com.


    If I have applied as a Seller, when will I learn if my application has been accepted?
    All applications will be reviewed by the CWM Partners after the July 25th deadline.  Approval notices will be sent out to all accepted Sellers early in August.


    Can Buyers bring more than one delegate?

    More than one representative per organization may be allowed to attend provided the second representative is a qualified buyer and their attendance is approved by the CWM Partners. Where two delegates are accepted, each buyer delegate will be required to take their own set of appointments.



    Do I need to inform the CWM Secretariat of a delegate change? What is the procedure to do this?

    Yes, the CWM Housing & Registration Coordinator needs to be advised of any delegate change prior to the event.  Please send an email detailing the delegate change to:  Register@canadaswestmarketplace.com.



    Can an Additional Seller Delegate from our company attend the appointment sessions with me on the Marketplace floor?

    Only delegates with a Seller Disk will be allowed on the Marketplace floor.

    The number of seller disks an organization receives is as follows:

     

        (1)     One Appointment Schedule:  This includes registration for one delegate for that specific company, one Seller Disk for access to the Marketplace floor, and access to all hosted meals and functions. Only one delegate will be allowed on the Marketplace floor at any given time.

     

        (2)     Two Appointment Schedules:  This includes registration for two delegates, two Seller disks and access to all hosted meals and functions and the Marketplace floor for each delegate.

     

    All seller organizations may register an additional delegate.  This extra delegate fee includes access to all hosted meals and functions, and the delegate lounge. Extra delegates WILL NOT be provided with a Seller Disk.



    Can a non-delegate attend the scheduled CWM events as a guest?

    Depending on registration numbers, non-delegate guests may be able to attend the CWM Dinner & Dance on Monday, November 26th, with a pre-purchased ticket.  The cost per ticket is $200 plus applicable taxes.  If you wish to purchase a ticket please contact the CWM Secretariat to place your name on the waiting list.  All other events and functions are available only to registered CWM delegates.



    TECHNOLOGY QUESTIONS:
    What is the CWM Seller Virtual Display?

    The Seller Virtual Displays are full screen images from all participating seller organizations. There will be a number of large screens throughout the Calgary TELUS Convention Centre.  Each of these screens will rotate the same series of seller image. Only BC seller images will be shown during the BC Appointment Session, and only Alberta seller images will be shown during the Alberta Appointment Session.



    How long will our image be displayed in the Virtual Displays?

    Each image will remain on the screen for 10-15 seconds and will be repeated up to 400 times per appointment session, depending on the total number of images submitted and the total number of screens.



    How do I submit my image for the Virtual Display?
    Images may be uploaded in the delegate log-in section, and detailed instructions will be included in Seller approval notices in August.


    What is a CWM Seller E-Profile?

    The Seller E-Profile is an electronic profile for all sellers that is used on-site and is an additional opportunity for sellers to maximize business opportunities.  All Buyers, CTC, Air Canada and CWM Partner Overseas Representatives will have a computer terminal at their booth with easy access to the Seller E-Profiles during appointments.  These delegates will be able to quickly link to the sellers Web site  as well as other attachments included with the Seller E-Profile.



    When is the CWM E-Message Centre available for use?
    The CWM E-Message Centre will be available for use in early August until mid-November and will be available again on-site during the trade show.  


    Can I send e-mails to external e-mail addresses from the CWM E-Message Centre?

    External e-mail addresses cannot be used with the CWM E-Message Centre. 

     



    APPOINTMENTS:
    How many appointments are available in the BC and Alberta appointment sessions?
    Each provincial appointment session has 50 appointments.

    When can I begin to make appointment requests?
    All delegates may request appointments from mid September until November.  More details will be sent to all approved delegates in September. 


    After the preliminary schedules are posted, can I schedule or change additional appointments?
    Once the preliminary schedules have been posted, all delegates will have the opportunity to re-schedule and change appointments easily directly from your preliminary appointment schedule. 
     


    FAM AND ACTIVITY TOURS
    Who can participate in the CWM FAM and Activity Tours?
    Buyers, Canadian Tourism Commission and Air Canada representatives may participate in the FAM and Activity Tours. 


    Is participation in the FAM and Activity Tours mandatory?
    Although participation in the FAM and Activity Tours is not mandatory, it is encouraged as it is a great way to experience the local and regional tourism products and services.


    When will the FAM Tour Brochure and Activity Tour descriptions be available?
    The FAM Tour Brochure will be available on-line in early August, and Activity Tours will be available on-line by the end of August.


    How do I register for FAM and Activity Tours?
    You will have the opportunity to register for FAM and Activity Tours via the Delegate Log-in section of the CWM Web site. 


    When will I receive confirmation of the FAM Tour(s) I have registered for?

    You will receive confirmation of your participation from the individual FAM Tour Coordinator. Please note the FAM Tour operator, not CWM, is responsible for accepting and confirming your participation.



    When will I receive confirmation of the Activity Tour I have registered for?

    Confirmation of your participation will be sent by Tourism Whistler who are organizing and hosting all Whistler Activity Tours.



    SPONSORSHIP
    Who can be a sponsor at the CWM trade show?
    Only Sellers who have been approved for participation in the 2008 CWM trade show may purchase a marketplace or event sponsorship.


    If we are a sponsor in 2008, will we have first right of refusal at the 2009 CWM trade show?
    Yes, all sponsors at the current year’s trade show will receive first right of refusal for the respective sponsorship opportunity at the following year’s trade show, provided they are approved to attend the following year’s show.







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